Privacy Policy

Pine Technologies ("Pine", "we", "our", or "us") provides software platforms used by courts, legal agencies, and related organizations to manage cases and communicate with individuals involved in legal proceedings. This Privacy Policy explains how we collect, use, and protect personal information. 

Information We Collect 

Pine Technologies may collect the following information through the use of our software platform: 

  • Name 
  • Phone number 
  • Email address 
  • Case-related identifiers (such as case number) 
  • Communication history related to case notifications 
  • Technical data such as IP address or device information when accessing our services 

This information is typically collected by courts, legal agencies, or authorized users of our platform during case intake or case management processes. 

How We Use Information 

Pine Technologies uses collected information to: 

  • Provide case management software services 
  • Send transactional notifications related to court cases 
  • Deliver SMS notifications such as court date reminders, case updates, and payment reminders 
  • Improve system performance and reliability 
  • Maintain the security and integrity of our services 

SMS notifications are strictly transactional and relate only to the specific case associated with the recipient. 

SMS Messaging 

If your phone number is associated with a case in a system using Pine Technologies software, you may receive SMS notifications such as: 

  • Court appearance reminders 
  • Case updates 
  • Payment reminders for fines or fees 
  • Other case-related notifications 

Message frequency may vary depending on case activity. 

Recipients may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP. 

Standard message and data rates may apply. 

Information Sharing 

Pine Technologies does not sell, rent, or share personal information with third parties for marketing purposes. 

Information may be shared only: 

  • With courts or legal agencies using our platform 
  • With service providers required to operate the platform (such as secure messaging providers) 
  • When required by law 

Data Security 

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse. 

Data Retention 

Information may be retained as long as required for case management, legal compliance, or operational purposes of the courts or agencies using our platform. 

Your Choices 

Recipients of SMS messages may opt out at any time by replying STOP. 

Changes to This Policy 

Pine Technologies may update this Privacy Policy periodically. Updates will be posted on this page. 

Contact Information 

For questions about this Privacy Policy, please contact: 

Pine Technologies